Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. ExciMed Sdn. Bhd. will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30 days after the confirmation.

Please return your purchase to the following address:
ExciMed Sdn. Bhd.
Suite 10-26 (10th Floor Unit 26)
Wisma Zelan, Jalan Tasik Permaisuri 2

Bandar Tun Razak, 56000, Kuala Lumpur, Malaysia.

Please contact us at [email protected] or +60102216752 if you have any questions or doubts.